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eVoucher Quick Tips

Accessing CJA eVoucher
Submitting Vouchers
Error Messages

Accessing CJA eVoucher

  • eVoucher is available here.
  • Approved Browsers
    • Windows Internet Explorer 8 or newer
    • Internet Explorer 11 requires enabling compatiblity mode before attempting to login in. See eVoucher FAQ 1
    • Apple Safari 5.1 or newer
    • Google Chrome, Firefox and other browsers may not be used with eVoucher.
  • User Name and Password Not Working
    • If you have forgotten your password, select the "Forgot your login?" link on the eVoucher login page to reset your password.
    • If you have entered your username and password unsuccessfully 3 or more times, your account will be locked. You must contact the court to unlock your account. The CJA Help Desk is available at 617-748-4121 and

Submitting Vouchers

    • eVoucher does not have an automatic save feature. You should click the SAVE button at the bottom of the screen often to avoid losing data. If you navigate away from the eVoucher screen, you will lose all data since your last save.
    • If you navigate away from a data entry screen, the message below will appear. Select "Leave this page" to leave without saving. Select "Stay on this page" to save your work before leaving.

  • Entering Claims for Services
    • Attorneys should enter claims for all work done in a case contemporaneously. Receipts and invoices when necessary for a claim, should be saved in .pdf format and attached to the electronic voucher when it is submitted.

Error Messages

  • Service and/or expenses are out of the voucher start and end dates.

    • All services and expenses claimed on a voucher must fall between the start and end dates on the Claim Status page. If you receive the error message above, navigate to the claim status page and edit the start and end dates to match the dates of services and expenses.

  • You cannot submit a voucher for an expert who is not yet in the system.
    • If an expert has not been previously added to the District of Massachusetts CJA eVoucher system, you will have to wait until the court processes their account to submit a voucher on their behalf.


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