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FAQs - eVoucher

 

Creating Other Vouchers or Requests

14. I am trying to create an Auth or CJA-21 but those options aren't on the left-hand side of my screen, where they should be. What happened?
15. The expert that I want to use in a case isn't listed on the drop down menu. Can I still use that person?


14. I am trying to create an Auth or CJA-21 but those options aren't on the left-hand side of my screen, where they should be. What happened?

You may have opened an existing voucher, rather than opening the appointment to create a new document. Close the document and go to the Appointment List area (not My Active Documents) of your home page. Click on the case you would like to work in and you should find all the options on the left-hand side of the Basic Information page.


15. The expert that I want to use in a case isn't listed on the drop down menu. Can I still use that person?

Yes. The most efficient way to accomplish this is to send an email to ecjaMAhelpdesk@mad.uscourts.gov with the completed Expert Registration Form found under the Links drop down menu in eVoucher.

If you prefer to make the request through eVoucher, create a CJA-21 voucher and, on the Basic Information page, take the following steps:

  1. Select the Service Type from the drop-down menu (e.g., investigator, interpreter, etc.).
  2. Fill in the blanks with the expert information.
  3. Click on Create Voucher.
  4. Click Save on the voucher and then exit the voucher. Do not enter any information until you receive notification that the expert has been entered into eVoucher.

The eVoucher helpdesk will contact you once the expert has been entered into the system.

 

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